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Government Order FAQ

Specifying furniture solutions in the government market often presents unique challenges. KI strives to help simplify this complex process. View frequently asked questions to help guide you in planning and purchasing for government projects.

Where should orders be sent?

Orders for KI Contracts should be sent to:

KI or KI c/o Dealer Name 
1330 Bellevue Street 
P.O. Box 8100 
Green Bay, WI 54308-8100 
ATTN: GSA Department

Fax Orders 
Orders may be sent to KI via FAX. Use the 800 numbers for order faxing. The FAX numbers are: 
800/765-2734 (USA & Canada) 
920/468-2734 (International)

What is KI's Federal ID Number?

KI's Federal ID Number is 39-1375589.

What is KI's CAGE Code?

KI's CAGE Code is 9J388.

What is KI's Data Universal Number System (DUNS) Number?

KI's DUNS number is 032672651.

Is KI Registered on Central Contractor Registration database?

Yes, KI is Registered on Central Contractor Registration database.

Is KI a large or small business?

KI is a large business.

Does KI accept Government purchase card orders?

Yes, KI accepts Government purchase card orders that are above or below the micro purchase threshold.

Does KI accept faxed orders?

Yes. Please fax your order to the Federal Government Sales/Customer Service Department at 920/468-2734 or 800/765-2734.

Does KI accept open market orders?

KI accepts open market (non-contract) orders at competitive pricing. Please contact your KI Sales Representative.

Does KI accept orders for overseas destinations?

Yes. The geographic coverage (delivery) area for the KI GSA contracts is within the 48 Contiguous United States and the District of Columbia. The F.O.B Points are F.O.B. Point of Embarkation for orders placed by overseas destinations. Ocean freight charges are the responsibility of the government client.

Can I get products on an expedited basis?

Yes. KI offers select products on a "quick ship" program. Please contact your KI sales representative for further details.

What is KI's policy on revised orders?

Orders requiring changes to the product or additional options will not incur additional costs unless orders have been processed. Orders revised after being manufactured are subject to additional up-charges.

What are KI's current lead-times?

In an effort to best serve our customers needs, KI evaluates it lead-times for the various products each week based on current orders in house, inventory levels, etc. Please contact your KI Sales Representative or your KI Customer Service representative for current lead-times.

Are KI products available at GSA Advantage?

Yes, please visit the GSA Advantage website at .

Does KI engage in Contractor Teaming Arrangements?

Yes, KI may elect to engage in Contractor Teaming Arrangements on a project-by-project basis.

Are KI products available via leasing?

Yes, please contact your KI Sales Representative for further information.

Where can I get up-to-date price lists, sell sheets and general literature?

Federal government-specific literature can be ordered directly from the KI website's Literature and Samples section or by contacting your KI sales representative.

Who is my KI sales representative?

Please refer to the Locations section of the KI website for information on how to contact the Regional Sales Manager for your area.

In which federal government-affiliated organizations is KI a member?

KI is a member of the following organizations: 
Business and Institutional Furniture Manufacturers Association (BIFMA) 
Coalition for Government Procurement 
Healthcare Design Research Alliance (HDRA)

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